Home Archives Profile Subscribe
Forrester’s 2007 Customer Experience Rankings
The difference between CRM and CEM

One more perspective on the future of marketing

December 02, 2007

I have been posting a lot of thoughts on the future of marketing and how it's changing dramatically. Here's one more perspective from Idris Mootee. He has an interesting presentation on this topic which brings to life the challenges that lies ahead for CEOs, CMOs and their communication partners.Take a look:

Posted at 06:27 AM in Advertising, Branding, Communication, CRM, Customer, Customer behaviour, Customer Experience, customer interaction, customer-centric, Direct Marketing, Marketing, New media, Social Media, Trends | | Comments (1)

Comments