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The power of curious mind and the art of attracting customers!

I was watching this lovely chat with Brian Grazer - celebrated writer, producer of successful movies and TV shows like 24, Empire, Arrested Development etc. on how he develops curiosity! Brilliant and thought provoking. I have observed over time that when you lose touch with curiosity, you lose touch with your customers. Also, you lose touch with the world around you. He also talks of inter connect of random things that he observes and learns.

If we don't  have this curious mind, we tend to stagnate. There is a lovely question in this video when somebody in the audience asks Brian a question - What comes first - interest or competency? His answer, after a lot of thought, comes with a bang - interest comes first and competency comes next. I tend to agree with him.