Will IoT strengthen customer relationships or undermine it?
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How IoT is the third age of marketing technology & giving a voice to products!

I was at the Loyalty Summit in Mumbai where I shared my thoughts on how "How IoT is the third age of marketing technology". Here's the presentation.

IoT is truly giving a voice to products! Also, it is changing the way data is getting generated from many products based on usage and giving customer engagement a new meaning.

 

 

 

 

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